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Endorsements

ProactivaNET 8 is certified in 10 process PinkVERIFY 2011.

Also, it has the ITIL ® Software Scheme (ISS) endorsement Gold and Bronce, the highest level ofrecognition given to the ITSM software vendors. It also denotes that the ITSM software usability is guaranteedby final consumers.

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ProactivaNET Service Desk

Facilitates the incidents, request, problems, changes and releases management and service level...

Additionally, ProactivaNET Service Desk incorporates best practices at international standards such as ITIL® and ISO 20000 integrating the Service Catalogue offered by its organization.

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ProactivaNET Inventory

Automatically audits and takes inventory of all your assets as well as your licences and configuration with minimum effort.

Simplifies the work of administrators in the management of IT assets creating quick and easily a CMDB where all configuration elements are linked and manages the Software licences (SAM).

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ProactivaNET CMDB

Allows the organization to get a complete picture of the IT infrastructure, in order to make the best decision and investment.

ProactivaNET CMDB concerns a repository of information which links all the elements of setting up a company with minimun effort. Therefore, it is an essential connection point between IT and business.

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ProactivaNET organize periodically Technical Workshops and different events to treat those subjects that have interest for the professionals of the sector.

For these events, we always count on speakers that they are a reference in the sector and come from different key companies in the market. They set out his knowledge in the different matters in order to teach the assistants in the last trends and practices of the market.

Visit our web periodically and we will inform you about those events that ProactivaNET organizes. We invited you to attend! Evaluate all the possibilities of the tool whenever you want with these tips which are now available in video. Send an e-mail to comercial@proactivanet.com and we will send you the link.

SodoIT case study

In this video we can see how you can learn ITIL® processes through playing Sudoku with SodoIT and ProactivaNET's collaboration.
CCOO case study

Case study of ProactivaNET ITSM software implantation and operation in Comisiones Obreras, Spain first union.
Tecnofor case study

Tecnofor, training company specialized in maximizing the experience in the classroom and through Internet, has chosen ProactivaNET CMDB to certify itself in ISO 19770 norm.
EiTB Case Study

ProactivaNET ITSM Software, has helped EiTB (Euskal Telebista - Televisión Vasca via satélite) to give visibility to their business processes and to obtain visible results.
Fundación Prodintec Case Study

Fundación Prodintec, technology centre specialized in industrial design and production, has chosen ProactivaNET to manage successfully its IT services.
IMQ Case Study

Igualatorio Médico Quirúrgico (IMQ), company leader in health insurances in the Basque Conuntry, has chosen ProactivaNET to align its IT Services to the best practices ITIL®.
Oviedo University case study

ProactivaNET ITSM Software collaborates with Oviedo University in the practical training of ITSM and ITIL® proyects.
Nextel case study

Joserra Concha, TI Responsible of Government and Management in Nextel Engineering and Consultancy, tells us why they chose ProactivaNET to help them in their projects of ITIL® consultancy.
Interview to Alejandro Castro, ProactivaNET Technical Director

Interview to Alejandro Castro, ProactivaNET Technical Director, in the itSMF Congress in Catalonia in 2012.

ProactivaNET allowed us the implementation of an integral solution for the management of the IT services, aligning the processes of the area with the best practices ITIL®, which facilitates us offer services with better quality”

Rodolfo Reyes, Technical Support Manager of Fármacos Nacionales, México.