ProactivaNET® gets all the ITIL® certifications

ProactivaNET ® 8 has been certified in PinkVERIFY v3.1, the highest level of recognition given to suppliers that offer ITSM tools, becoming the first Spanish tool to obtain this certification.

ProactivaNET® 8 has been the first Spanish tool in getting the ITIL Software Scheme (ISS) endorsement what means that the tool has achieved with ITIL® best practices and has a guarantee of usability for end users.

ProactivaNET®- Service Desk 

• ProactivaNET® incorporates the best practices and international standars, like ITIL®.
• ProactivaNET® Service Desk shares the most relevant information with ProactivaNET® Inventory.
• ProactivaNET® reuses all the Service Desk Knowledge through its Knowledge Base.
• ProactivaNET® incorporates new applications as Problem Management and Change Management.

ProactivaNET® automatic Inventory

• ProactivaNET® automatically audits and takes inventory of all your assets (PCs, servers, network devices …)
• ProactivaNET® applies patches, applications, new configurations, etc.
• Real software use monitoring.
• Software licences management
• SAM - Software Asset Management

ProactivaNET® - Services

• Rental applications, SaaS.
• Team training consulting.
• Consulting and improvement projects ITSM.
• Support and Releases subscription.