This year 2012, continuing its relentless expansion in Latin America ProactivaNET® will be implemented in Lima, allowing a team of engineers and a support center to help out local businesses.
Just as last year and based on the success of this, the Second Asturian Committee Day will have a 100% practical approach and will be based on real, not merely theoretical cases, of companies that have taken their business to operative excellence with the support of IT.
Pink Elephant, Canadian company leader in consultancy and education in IT Service Management and number one supplier of ITSM Conferences of international reference, and ProactivaNET®, Spanish manufacturer of ITSM software, have settled on a collaboration agreement.
ProactivaNET® in its commitment to continuous improvement, wants to start the year with a new version of its software with several updates and useful improvements for its clients, always thinking to help IT departments in providing the best service for clients and following best practices ITIL®.
ProactivaNET® 8 has been the first spanish tool in getting the ITIL Software Scheme (ISS) endorsement by APMG, following the requirements of the OGC/The Office Cabinet (ITIL® owners), and showing the the tool achieve 100% ITIL processes.
ProactivaNET ® 8 has been certified in PinkVERIFY v3.1, the highest level of recognition given to suppliers that offer ITSM tools, becoming the first Spanish tool to obtain this certification.
More than 65 profesionals attended to this Seminar organised by ProactivaNET®, Tecnofor and Mantequerías Arias. This Seminar took place in Tecnofor premises in Madrid on 24th September 2010 and the company Mantequerías Arias presented its success case in the application of the ITIL® best practices within its organisation.
On 1st September 2010, Alejandro Castro, ProactivaNET® Product Manager, presented the new ProactivaNET® application "Problem Management".
This presentation took place in ProactivaNET® premises and was made via internet to one of the most important clients of the company.